Mar 28, 2024  
2013-2014 Catalog 
    
2013-2014 Catalog [ARCHIVED CATALOG]

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BUS 373 - Operations Management for Service.


BUS 313 . (3).

Management of service operations; forecasting, routing, service facility design and layout; service quality; queuing theory; capacity planning; data envelopment analysis; yield management. Case studies used to enhance the real world application of the methodologies discussed.



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