SCM 381 - Six Sigma and Quality Management

(Formerly SCM 374). BBA admission, or Business Supply Chain and Operations Management minor or Computer Information Systems major, prior or concurrent election of SCM 371, at least junior standing. (3)

Expanding on basic concepts of Quality and Quality Management (QM), an introduction to modern QM tools and techniques used for global supply chain management. Designing and assuring quality; including strategic quality panning, quality and innovation in product/service and process design; managing supplier quality; implementing and improving quality via statistically based approaches and lean tools, with emphasis on Six Sigma Management in practice. Graded ABCDE